Welcome to your daily briefing on hospitality developments in California. Today we're covering 6 key stories including updates on california hospitality headlines, background & context. Let's dive in.
3 stories
EisnerAmper provides an overview of the extensive licenses and permits required for opening and operating a restaurant in California.
Hospitality professionals in CA can use this guide to navigate the complex regulatory landscape and ensure compliance when launching or managing a food service business.
Los Angeles County Public Health has made inspection results from the past five years available for active facilities including restaurants, food trucks, and lodging properties.
Hospitality professionals in CA can monitor compliance trends and operational standards for food service and accommodation establishments to ensure their own facilities meet regulatory expectations.
With simple organization and planning, getting a license for a restaurant, bar or food truck in California is possible.
Relevant to hospitality professionals operating in CA.
Reach professionals in this market
3 stories
The merchant — the restaurant or hotel — remains responsible for PCI compliance regardless of the POS vendor's certifications. Vendor compliance covers the software; merchant responsibility covers network segmentation, employee access, and incident response. "We use a PCI-compliant POS" is not an audit response.
Card-brand fines after a breach apply to the merchant, not the vendor. Self-assessment questionnaires are required annually and are reviewed by acquiring banks.
Charging a no-show fee is permitted; the boundary cases are (1) failure to disclose the fee at booking time clearly, (2) charging more than the posted fee, and (3) charging after a same-day cancellation that is allowed under the posted policy. Each becomes a consumer-protection complaint when the booking confirmation does not match the charge.
State consumer-protection bureaus pursue patterns of small undisclosed charges aggressively because each affected guest is a potential complainant.
Under ADA, staff may ask only (1) "Is the animal required because of a disability?" and (2) "What work or task has the animal been trained to perform?" Anything beyond — proof of disability, proof of training, demonstration of the task — is a violation. The animal can be excluded only for actual disruption, not breed or perceived risk.
ADA complaints in hospitality settings are among the easiest to substantiate because staff scripts often deviate from the two-question rule. Settlements include training requirements that exceed the cost of training upfront.
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