Welcome to your daily briefing on hospitality developments in Connecticut. Today we're covering 6 key stories including updates on connecticut hospitality headlines, background & context. Let's dive in.
3 stories
Connecticut Liquor Permit offers expert assistance with liquor license applications to ensure quick and compliant approvals.
For CT hospitality operators, navigating liquor licensing efficiently can mean faster openings and fewer compliance setbacks.
The Connecticut Department of Consumer Protection maintains an online portal for liquor control license applications and licensing.
Hospitality professionals in CT must navigate this DCP system to obtain or renew permits required to legally serve alcohol.
Otter has published a comprehensive guide to the licenses and permits required to open a restaurant in Connecticut.
Connecticut hospitality professionals navigating the complex regulatory landscape for new restaurant openings now have a centralized resource to help ensure compliance and avoid costly delays.
Reach professionals in this market
3 stories
The merchant — the restaurant or hotel — remains responsible for PCI compliance regardless of the POS vendor's certifications. Vendor compliance covers the software; merchant responsibility covers network segmentation, employee access, and incident response. "We use a PCI-compliant POS" is not an audit response.
Card-brand fines after a breach apply to the merchant, not the vendor. Self-assessment questionnaires are required annually and are reviewed by acquiring banks.
Federal FLSA permits tip-credit on wages only for employees who customarily and regularly receive tips, and only for the time spent on tip-producing duties. Many states (and the federal "80/20" rule) limit how much side-work can be performed while paying tip-credit wage. Polishing silverware for an hour at the start of shift is the most common silent violation.
Wage-and-hour collective actions in restaurants frequently win on the side-work issue and produce back-pay liability across all tipped staff in the lookback period.
Charging a no-show fee is permitted; the boundary cases are (1) failure to disclose the fee at booking time clearly, (2) charging more than the posted fee, and (3) charging after a same-day cancellation that is allowed under the posted policy. Each becomes a consumer-protection complaint when the booking confirmation does not match the charge.
State consumer-protection bureaus pursue patterns of small undisclosed charges aggressively because each affected guest is a potential complainant.
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