Welcome to your daily briefing on hospitality developments in Georgia. Today we're covering 4 key stories including updates on georgia hospitality headlines, background & context. Let's dive in.
1 story
The Georgia Inspection Portal provides access to restaurant, pool, and hotel inspection scores for every county in Georgia.
Georgia hospitality professionals can now monitor inspection performance across all counties to benchmark operations and address compliance gaps before they affect ratings.
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3 stories
Charging a no-show fee is permitted; the boundary cases are (1) failure to disclose the fee at booking time clearly, (2) charging more than the posted fee, and (3) charging after a same-day cancellation that is allowed under the posted policy. Each becomes a consumer-protection complaint when the booking confirmation does not match the charge.
State consumer-protection bureaus pursue patterns of small undisclosed charges aggressively because each affected guest is a potential complainant.
The merchant — the restaurant or hotel — remains responsible for PCI compliance regardless of the POS vendor's certifications. Vendor compliance covers the software; merchant responsibility covers network segmentation, employee access, and incident response. "We use a PCI-compliant POS" is not an audit response.
Card-brand fines after a breach apply to the merchant, not the vendor. Self-assessment questionnaires are required annually and are reviewed by acquiring banks.
Federal FLSA permits tip-credit on wages only for employees who customarily and regularly receive tips, and only for the time spent on tip-producing duties. Many states (and the federal "80/20" rule) limit how much side-work can be performed while paying tip-credit wage. Polishing silverware for an hour at the start of shift is the most common silent violation.
Wage-and-hour collective actions in restaurants frequently win on the side-work issue and produce back-pay liability across all tipped staff in the lookback period.
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