Welcome to your daily briefing on hospitality developments in North Carolina. Today we're covering 4 key stories including updates on north carolina hospitality headlines, background & context. Let's dive in.
1 story
UpMenu published a guide covering what entrepreneurs need to know before opening a restaurant and how to get started.
North Carolina's hospitality industry continues to grow, and local operators need reliable planning frameworks to launch successfully in a competitive market.
Reach professionals in this market
3 stories
Charging a no-show fee is permitted; the boundary cases are (1) failure to disclose the fee at booking time clearly, (2) charging more than the posted fee, and (3) charging after a same-day cancellation that is allowed under the posted policy. Each becomes a consumer-protection complaint when the booking confirmation does not match the charge.
State consumer-protection bureaus pursue patterns of small undisclosed charges aggressively because each affected guest is a potential complainant.
Federal FLSA permits tip-credit on wages only for employees who customarily and regularly receive tips, and only for the time spent on tip-producing duties. Many states (and the federal "80/20" rule) limit how much side-work can be performed while paying tip-credit wage. Polishing silverware for an hour at the start of shift is the most common silent violation.
Wage-and-hour collective actions in restaurants frequently win on the side-work issue and produce back-pay liability across all tipped staff in the lookback period.
Short-term rental platforms collect and remit local occupancy tax in some jurisdictions and not others — the same platform may handle it for one city and not the next over. Hosts who assume the platform handles all tax obligations frequently owe state or local tax that was never withheld.
Tax authorities are increasingly using platform data to identify hosts; back-tax assessments in this category routinely run multi-year and include penalties.
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